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Enter the World of Club Solaris, warm sunny days, amazing beaches, exciting adventures, entertaining activities, spacious rooms, dreamlike pools, incredible dining and an exciting nightlife await you in our exquisite vacations, either in our majestic destination of Los Cabos or the clear waters of Cancun. Experience the many benefits of a top-notch vacation in Mexico, only at our All Inclusive Club Solaris Hotels.
In a Cancún filled with amazing stories about hotels, there is one that stands out, not only because it is a great anecdote, but also for being an example of resolve, dedication, creativity in the face of adversity and above all, with an undying commitment to never give up. The sum of these elements was enough to succeed when everything seemed to be lost.
The construction work far the Royal Solaris Cancún Hotel was carried out intermittently until hotel was finally standing upon one of the most beautiful beaches in the destination. In addition to the work that was being carried out at the Royal Solaris, the company was offered the option to buy a piece of property with a partially constructed building that was located in the southern part of the hotel.
Royal Solaris Cancún was open for business in July 1988 under a condominium system, which, over time, would evolve into "timeshare" (condominiums with hotel services or condo-hotel). Everything was going beautifully, but less than two months later, on the night of September 13th, the devastating roge of Hurricane Gilberto wreaked havoc on the property.
Before the opening of the first hotel, ond before the arrival of the hurricane, the sales in Solaris had already begun. lt was in 1986, and they were carried out by a group of Mexican-Americans, mainly because it was believed that their mastery in the English language would make their success more feasible within the foreign market.
In September of 1988, Hurricane Gilberto interrupted all work, and Cancún had weakened. Following the reconstruction, the owners of Solaris began to try to sell the properties, or make a relevant change in their strategy.
The Club Solaris developers reached the conclusion that the best practical strategy should be to focus on pointing out the singularity of the product.
Club Solaris today is a corporation with 38,000 active members; it has three hotels in Cancún: Club Royal Solaris Cancún, Club GR Caribe and Club GR Solaris, and one more in Los Cabos, Baja California Sur: Club Royal Solaris Los Cabos.
Solaris is the name of a star; in ancient times, when sailors were lost in the immensity of the sea, and would be guided by the shiniest star in the sky, the Polar Star, or Polaris, which would lead them to their destination. It is a metaphor; Solaris believe that the path for humanity is the quest for happiness, and its destiny will be to transcend though its good deeds.
Solaris Hotels are the tourism division of Grupo Romero, a 100% Mexican company leader in the poultry and industrial market, based in the city of Puebla, beginning its foray into the hotel services sector in 1988 and 1989. Through a subsidiary called Villas Solaris and continued by “Villas Internacionales del Caribe” through the international operators: Aston (Aston Solaris) and Ramada Inn (Ramada Renaissance)
In September 1990, the Romero Group carried out a radical change: They would become hoteliers by directly operating their properties, starting the tour operator Hoteles Solaris de México with what was previously called Torre Royal and Torre Caribe.
Club Solaris distinguished itself by operating the Royal Tower with the innovative “ALL INCLUSIVE” concept, offering memberships of a Premier Class category: Club Solaris; while Torre Caribe, offered the traditional "EUROPEAN PLAN"; however, with the positive acceptance of the "ALL INCLUSIVE" concept, in May 1992, the two towers operate under the same concept, being pioneers in this concept that, until then, did not exist in Mexico. After that, they named both towers Royal Solaris Cancun.
Because of the great success of the memberships and the all inclusive package, the chain's second hotel opened its doors in July 2001: Club Royal Solaris Los Cabos, continuing to grow until December 18, 2004, when Grupo Romero opened its third hotel: GR Solaris Cancun, Deluxe Version.
In 2017, we renamed the Royal Solaris Caribe Tower GR Solaris Caribe. This hotel is so unique that the focal point is the care it offers its guests, combining elegance and hospitality. It was then decided that guests vacationing at this hotel could access the other tower at no extra cost, the sister hotel that is now known as Royal Solaris Cancun.
To LOVE and make our Members happy, by generating VALUE through a New and Unique Vacations Experience
To LOVE and make our Staff happy, by generating VALUE through their personal satisfaction by reaching their goals and challenges of
self-fulfilment in their job position and contribution to the organization.
To LOVE and make the Company Happy (Community-Ecosystem) generating VALUE through and Outstanding Operation of all Business Process & Integated Systems, focused on the Alignment & Execution of the Company´s Strategy Vision.
To LOVE and make our Investors happy, by generating VALUE increasing renvenue, and lower expenses.
The best CLub Solaris sales person is the happy member, satisfied and proud of what he owns.
Our VISION is to develop a vacation club that generates an emotional connection and a very close, long lasting relationship with the member, allowing them to create a "Unique Vacational Experience".
A sale is the result of the whole integral process based on the customer´s emotional state to sell the same way as we like to buy.
THE SUCCESS OF CLUB SOLARIS IS THE SUCCESS OF ITS PEOPLE.
"Success is a state of satisfaction by achieving goals in their position of contribution.."
The 8 Values of Club Solaris:
1.-Love & Passion for what You do. Do what you love intensely. " The impulse for a great man to achieve his vision comes from his Passion, not from his position"
2.- Earn and Deserve Respect.
3.- Earn and Deserve Trust: Nourish your integrity. Never, ever try to fool the client.
4.- Always Assure Discipline: Self & Team Discipline.
5.- Jealously Guard Your Image & Reputation.Everything is perspective.
6.- Personal Confidence and Leadership: Get in the lead and stay there. Consistency and perseverance.
7.- Commit to total Commitment
8.- Gratitude
Club Solaris believes in the "kiss the frog" philosophy, that age-old story where a perfect being was under an evil spell that had turned him into a toad; only a true love’s kiss could turn him back into the longed-for prince. This way of acting and thinking is applied permanently, not only by making the customers feel special, but also to the employees: the success of Club Solaris is the success of its people.
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